Frequently Asked Questions

Below you’ll find the questions we hear most often from schools, businesses, contractors, and municipalities—along with the straightforward answers you need to plan a flag, pole, or banner project with confidence.

Questions That Help You Decide

A prominent flag or large‑format banner boosts brand visibility, school spirit, foot traffic, and civic pride—often for less than recurring digital or billboard ad costs.

 

• Commercial / Government: 20‑50 ft poles, banners up to full‑façade wraps.
• Schools: 25‑35 ft poles, 3×8 ft to 6×20 ft banners for gyms and facades.
• Retail / Events: 15‑25 ft poles, pole banners 24–36 in wide by 60–96 in tall.

Yes. We secure NYC DOT lane‑closure permits, DOB filings, and PE‑stamped drawings for bases or rooftop mounts when required.

Absolutely. Poles can be powder‑coated and banners printed to Pantone®‑matched colors.

Yes. In New York, the entire sale is tax‑exempt when a U.S. Flag is bundled with the pole (standard—not custom) on the same invoice.

Reassurance Before You Approve

• Standard ground‑set pole: 1–2 days.
• Roof or structural mount: 2–4 days including curing/inspection.
• Large banner install: 4–6 hours with bucket truck or climbers.

 

Yes—full $5 M liability, workers’ comp, OSHA 30 crews, and COIs issued within 24 hrs.

We don’t lock you into annual plans. Instead, we charge a flat $550 per service call, which covers:

  • On‑site inspection of pole, truck (pulley head), cleat, and hardware

  • Re‑roping / halyard replacement and raising your flag back up

Any additional repairs (e.g., replacing a broken pulley or repainting) are quoted on‑site before work begins so there are no surprise fees.

Yes. Crews are on call with stocked parts and climbers; most storm‑damage calls are resolved within 48 hrs.

Ordering & Design